Return & Refund Policy
Return & Refund Policy – HAFIZAM
At HAFIZAM, we take pride in crafting high-quality leather wallets. Your satisfaction is important to us, and we aim to provide a smooth and fair return experience.
Eligibility for Returns
If your product arrives damaged, defective, or if you are dissatisfied due to any manufacturing issue, you may request a return or refund within 30 days of receiving your order.
How to Request a Return or Refund
To initiate the process:
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Contact us via WhatsApp or Email within 30 days of delivery.
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Share clear photographs of the product showing the issue.
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Our team will review the images and respond with next steps.
Return Process
If your return request is approved:
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We will ask you to send the product back to our return address.
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Once the item is received, we will inspect it within 2 business days.
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If the issue is verified, we will process your full refund promptly.
Conditions
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The item must be unused and in its original condition (except for the reported issue).
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The return shipping cost will be communicated based on the situation.
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Refunds will be made through your original payment method.
Contact Information
📧 Email: [mjunaidleghari@gmail.com]
📞 WhatsApp/Phone: [03168694624]
For any concerns, feel free to reach out — we are here to help.
HAFIZAM – where tradition meets craftsmanship.