Shipping Policy
Shipping Policy – HAFIZAM
At HAFIZAM, we are committed to delivering your leather wallets safely, promptly, and at no extra cost. Please review our shipping policy below:
1. Order Processing
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All orders are processed within 1 to 3 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed the next working day.
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You will receive a confirmation via WhatsApp or email once your order is processed.
2. Delivery Time
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Standard delivery time is 3 to 5 business days within Pakistan.
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Deliveries may take slightly longer for remote or rural areas.
3. Shipping Charges
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Shipping is completely free on all orders — no hidden fees, no conditions.
4. Delivery Partners
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We use trusted and reliable courier services to ensure safe and timely delivery of your order.
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Once the order is shipped, delivery is managed by the courier, but we remain available for any assistance.
5. Tracking Your Order
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Once your order is dispatched, you will receive a tracking number via WhatsApp or email.
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If you do not receive tracking information within 3 days of placing your order, please contact us immediately.
6. Undeliverable Packages
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If your order is returned due to an incorrect address or unavailability at the time of delivery, we will contact you to arrange reshipment.
7. Damaged or Missing Items
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If your package arrives damaged or incomplete, report the issue to us within 48 hours.
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Please share clear pictures and order details via email or WhatsApp for prompt resolution.
8. Contact Information
For any shipping-related queries or support, reach out to us at:
📧 Email: mjunaidlghari@gmail.com
📞 WhatsApp/Phone: 0316 8694624